TrukN
Repair planning guide
Preparing a New Brunswick repair request
Moncton, Fredericton and Saint John are separate New Brunswick request markets. Spell out the city and province, particularly for Saint John, to avoid confusion with St. John’s in Newfoundland and Labrador. Include the current location rather than the next stop on the route.
Access, timing and road information
For terminal work, provide the access contact, vehicle entrance and any check-in requirements. Tell the provider whether the truck is loaded or attached to a trailer. Confirm travel and parts arrangements before committing to a repair window; consult New Brunswick 511 for road updates.
Open New Brunswick 511 for the latest information. A road-information service is separate from TrukN and does not confirm mechanic availability.
Choose the type of visit
Urgent breakdown
Explain what happened, whether the truck is safely parked and whether people or traffic are at risk. Contact emergency services for immediate danger. A request remains awaiting match until an eligible provider accepts; do not treat the form confirmation as an arrival commitment.
Scheduled yard work
Provide the preferred date, access hours and the unit’s planned location. Identify any restrictions on work at the site. The provider confirms the scope, parts and schedule; submitting a preferred time does not book an appointment.
Before approving the estimate
- Is travel or a call-out minimum included, and is diagnostic time separate?
- Which parts and labour are included in the written estimate?
- Who can approve additional work if the assessment changes?
- What arrival window has the provider actually confirmed?
- What completion record and provider warranty terms will be supplied?