
Repair planning guide
Locating your truck in London
Specify London, Ontario in the request and include the actual truck address. If the unit is outside London, name that community and ask the provider to confirm service reach before scheduling a visit.
Before the provider sets a service window
Tell the provider whether the truck is loaded, coupled to a trailer or waiting for a delivery appointment. Include the contact who can arrange site access and identify who can authorize the quote. If the unit moves, update its location before the provider travels.
The provider must confirm that the exact location and requested work are within their service area. A city listing does not establish an arrival time, and submitting a request does not reserve a technician.
Check current road information through Ontario 511. For wider request context, read the Ontario guide.
